Hammam Spa by Céla
Esthetician
Description
If you have a talent for promoting relaxation and enhancing well-being through your expertise in skincare and body care, we want to hear from you!
Benefits:
- The opportunity to work in a beautiful environment and to be part of a friendly and supportive team of experts.
- Continuous training and education.
- Pay is based on your skills and experience. In addition to the base salary, you will have the opportunity to earn a commission on retail sales and receive a gratuity.
- Health, Dental, Life Insurance and Critical Illness, Employee and Family Assistance Program (24/7 counseling, coaching and support), Dependent Life Benefits, and a $500 spending account after 3 months of continued employment.
- Industry-leading perks and incentives such as Employee Recognition, and Rewards.
- Flexible vacation policy.
- 40% staff discount on retail and services.
Spa Overview:
The first Hammam Spa by Céla was founded by Celine Tadrissi in 2005 in Downtown Toronto, and for the past 18 years, Hammam Spa has been Canada’s top Day Spa, servicing the people of Toronto at its 602 King Street West location. The second location opened at Toronto’s Bayview Village mall in 2019.
Hammam Spa by Céla is a full-service day that offers our clients a spiritual sanctuary from everyday life, providing one-of-a-kind spa experiences to soothe both body and spirit.
Our history speaks to our belief in growth and evolution; however, we believe even more strongly that maintaining authenticity and a human connection is what makes Hammam Spa by Céla a beloved Toronto institution.
We are deeply committed to providing every client with the most modern, effective treatments, using the most results-driven products, all delivered with the utmost care, dedication, and one-on-one attention. As a result, we’ve been able to build a reputation built on passion, hard work, knowledge, positivity, and privacy.
Learn more about us at: www.hammamspa.ca.
Position Overview:
Estheticians are extremely valued members of the team at Hammam Spa by Céla. The priority of an Esthetician is to offer an unparalleled level of customer service and service quality. A full range of services is required to be provided by the right candidate including Nail Services, Waxing, Skin Therapy Treatments, and Body Treatments. Estheticians must be able to build rapport with clients and approach all client interactions with reverence for the guest. A successful Esthetician will excel at retail sales and will continuously commit to product training and meet or exceed personalized sales goals.
Duties and Responsibilities:
- Abides by the Hammam Spa Policies and Procedures Guide
- Provides high-level customer service, as well as safe and efficacious services to all guests
- Follows service protocol during all treatments
- Demonstrates advanced technical ability during treatments
- Comfortably discuss services, treatment plans and recommendations with clients
- Reviews client Health History/Release forms prior to services adapting for any contraindications
- Maintains cleanliness of treatment rooms/nail resources
- Ensures the safe and proper use of spa equipment
- Ability to educate clients and sell skincare and beauty lines sold in our boutique
- Completes customized Skincare Recommendations sheets for all facial clients
- Completes treatment notes on all visiting clients noting preferences or recommendations
- Assists with stocking and inventory
- Responsible for fostering a healthy attitude and working relationships with all co-workers and members of management
- Other tasks as assigned
Requirements:
- Fluency in English
- Exceptional customer service skills
- Ability to meet personalized sales goals
- Courteous and professional demeanour
- Able to work in a team or independently
- Advanced time management skills
- Ability to sit or stand for extended periods of time
- Ability to work in a humid environment
- Must be well groomed, and comply with the spa dress-code policy
- Ongoing Customer service and product line training attendance is mandatory
- Availability to work evening/ weekend shifts.
Education and Experience:
- Esthetics Program Graduate
- Minimum 3 years in a professional Aesthetics role
- Previous spa or hospitality experience as an asset
- Previous experience with Booker or other scheduling applications considered an asset
*All applicants must have legal permission to work in Canada in order to be considered.
Compensation
$23.00 per hour